Student & Program Assistant Jobs in USA 2024 – Apply Now

We extend a warm welcome to the University of North Texas System. The UNT System comprises the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the sole university system that is exclusively located in the thriving Dallas-Fort Worth region. Our system is educating a record 49,000+ students and awarding nearly 12,000 degrees annually, as we continue to expand in tandem with the North Texas region. The number of employees exceeds 14,000.

We are a cohesive group of individuals committed to innovation, inquiry, and excellence. Through education, we are generating economic opportunities and transforming lives. We value a culture that prioritizes people and is based on values, in which we demonstrate compassion for one another and the individuals we serve. We believe we work better together to create an inclusive environment that values respect, belonging, and accessibility.

Through the establishment of exceptional standards and the promotion of the welfare of our communities, we exhibit courageous integrity. Adversity encourages us to be curious about opportunities for learning, creating, discovering, and innovating, and to learn from it.

Demonstrate your passion and pride in your work by becoming a member of our UNT System team and showcasing your fire. Discover additional information regarding the UNT System and the manner in which we embody our principles.

Check Also: Program Support Assistant Jobs in USA – Apply Now

Details of Student & Program Assistant Jobs in USA:

Benefits of Student & Program Assistant Jobs in USA:

• Professional Development: These positions assist students and recent graduates in the acquisition of critical workplace skills, including multitasking, communication, organization, and project management, which are advantageous for future careers.
• Networking Opportunities: Employment in an academic or university environment offers the opportunity to establish connections with administrators, faculty members, and other professionals who may be able to provide mentorship, guidance, or future employment opportunities.
• Flexible Hours: These positions are frequently designed with students in mind, which results in work schedules that are adaptable, enabling individuals to maintain a balance between their academic responsibilities and personal lives.
• Insight into Program Management: Assisting with student programs or administrative duties provides firsthand experience in program planning, event coordination, and administrative support, which can be advantageous for careers in education, nonprofit work, or organizational management.
• Resume Development: The practical experience and strong work ethic that these positions have provided can be used to improve a resume, thereby demonstrating them to potential employers in a variety of disciplines.
• Campus Involvement: As a student or program assistant, you are actively involved in campus activities and events, which enhances your college experience and cultivates a sense of community.
• Perks and Compensation: These positions frequently include an hourly wage, and some may provide supplementary benefits, such as access to campus resources, professional development seminars, or tuition discounts.
• Practical Experience: The position offers practical, hands-on experience in a variety of tasks, including data entry, event planning, and student support services, which is beneficial for the development of a strong foundation for future administrative roles.
• Opportunities for Advancement: There may be opportunities for advancement into more senior positions or long-term employment within the academic institution, contingent upon the institution and performance.

Department Summary:

The Toulouse Graduate School offers over 100 master’s and doctoral programs in a diverse array of disciplines, as well as a diverse student body, high academic standards, and an exceptional faculty. This provides graduate students with a multitude of opportunities.

Position Overview:

This customer service position is accountable for direct communication with the university community regarding a diverse array of graduate student-related matters, including registration, admissions, and graduation. This position effectively communicates with customers in person, via telephone, mail, and email, in a fast-paced, collaborative environment. Both orally and in writing. This role is tasked with scanning documents into Perceptive Content and establishing a connection between the documents and student accounts.

Minimum Qualifications:

An associate’s degree and a year of office administration experience, or any similar mix of education, training, and experience, are required.

Knowledge, Skills, and Abilities:

• Microsoft Office proficiency.
• The individual has demonstrated a capacity to deliver exceptional customer service.
• Proven proficiency in both written and spoken communication.
• I possess the ability to foster and maintain fruitful professional connections.
• Capacity to manage multiple priorities.
• Extensive attention to detail.

Preferred Qualifications:

The following additional qualifications will be possessed by the favored candidate:

• The capacity to communicate effectively with consumers via email and telephone, as well as in writing.
• Commitment to consumer satisfaction through the provision of services that are both precise and timely.
• Capacity to collaborate with both internal and external stakeholders to satisfy the requirements of students, faculty, and programs.
• Strong organizational abilities. The ability to rapidly modify duties.

Job Duties:

• Adheres to the established protocols for the opening and closing of the office to guarantee that it remains open during operational hours and is securely closed at the conclusion of the standard workday.
• Promptly greets visitors in person and presents a professional, helpful, and pleasant demeanor.
• Complete forms for grade changes and duplications.
• Responds to correspondence from students, faculty, and staff in a professional, timely, and helpful manner.
• Delivers exceptional customer service in a professional, timely, and accurate manner through email, phone, and in-person interactions.
• Ensure that the TGS front station is operated efficiently by supervising and training student assistants.
• Participate in graduate commencement ceremonies twice annually.
• Collected and processed all incoming and outgoing mail, including campus mail.
• Assist in other office areas as requested or necessary, or complete special tasks or projects.
• In a timely manner, scan and link Toulouse Graduate School documents into Perceptive Content.

EEO Statement:

In its application and admission processes, educational programs and activities, facilities, and employment practices, the University of North Texas System is strongly committed to equal opportunity and prohibits, and takes measures to prevent, discrimination, harassment (including sexual violence), and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status.

Complaints of discrimination are promptly investigated by the University of North Texas System, which implements remedial measures when necessary. The University of North Texas System also implements measures to prevent retaliation against individuals who file a charge or report, testify, assist, or participate in an investigative proceeding or hearing, or oppose any form of harassment or discriminatory practice.

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