Front Office Assistant Jobs in Dubai 2025 – Apply Now
We process all visitor check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Manage all forms of payment, including debit, credit, checks, cash, and room charges. Complete all check-outs, including the resolution of any disputed or late charges. Respond to, document, and resolve all inquiries, requests, communications, and inquiries from guests. Collaborate with housekeeping to monitor the preparedness of rooms for check-in.
When necessary, dispatch bell staff or valet staff and inform guests/visitors about parking procedures. Provide guests with directions and information about the property and local attractions. Run daily reports (number of arrivals and departures), verify the veracity of the reports, and identify any special requests. Finalize the designated cashier and closing reports in the computer system. Accept personal checks and traveler’s checks from visitors. Count the bank at the beginning and conclusion of the shift. In accordance with accounting regulations, reconcile and eliminate receipts.
Adhere to all company safety and security policies and procedures; notify the manager of any accidents, injuries, or hazardous work conditions. Maintain the confidentiality of proprietary information; safeguard company assets; adhere to all company policies and procedures; ensure that personal appearance and uniforms are tidy and professional. Acknowledge and welcome all guests in accordance with the company’s standards; anticipate and attend to their service requirements; provide assistance to individuals with disabilities; and express sincere gratitude to guests.
Use clear and professional language when conversing with others, and demonstrate appropriate decorum when answering telephones. Foster and sustain constructive collaborations with colleagues. Adhere to the standards and expectations of quality assurance. For an extended period of time, stand, recline, or walk. Move, lift, carry, push, pull, and position objects that weigh less than or equal to 10 pounds without assistance. As directed by supervisors, execute additional job responsibilities that are reasonable.
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Key Points:
- Job Title: Front Office Assistant Jobs in Dubai
- Job Type: Full-time
- Company: Marriott International
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
- Country: United Arab Emirates
About Us:
An equal opportunity employer, Marriott International is committed to diversity and inclusion. We are committed to maintaining an inclusive, people-first culture and recruiting a diverse workforce. We are dedicated to the prevention of discrimination on any protected basis, including disability and veteran status, as well as any other basis that is protected by applicable law.
Le Méridien is motivated by the era of opulent travel, which celebrates each culture through the distinctive European spirit of savoring the good life. Our guests are cosmopolitan culture seekers who are inquisitive and creative, appreciate moments of connection, and slow down to savor the destination. We offer memorable, elegant, and authentic service that encourages guests to appreciate the finer things in life.
We are currently seeking individuals who are both creative and inquisitive to join our team. We encourage you to investigate career opportunities with Le Méridien if you value the opportunity to communicate with guests who share your values and have a strong desire to create unforgettable experiences. By joining Le Méridien, you become a part of Marriott International’s portfolio of brands. Be a part of an exceptional global team, begin your purpose, and become the best version of yourself by being in a place where you can do your finest work.
Key Responsibilities:
Front office assistant positions in Dubai typically involve duties that guarantee the efficient administration of customer-facing activities and the front desk. The following are several critical obligations:
1. Reception Duties
- Greeting clients, guests, and visitors in a courteous and professional manner.
- Responding to, sifting, and forwarding emails and phone calls.
- Maintaining a welcoming atmosphere and overseeing the front station.
2. Administrative Support
- Coordinating meetings and scheduling appointments.
- Managing correspondence, which encompasses letters, emails, and parcels.
- Updating and maintaining databases, files, and records.
3. Customer Service
- Responding to consumer inquiries and offering the requisite support.
- Addressing complaints or directing them to the appropriate department.
- Guaranteeing customer satisfaction and fostering a positive experience.
4. Office Coordination
- Monitoring office supplies and placing orders as needed.
- Aiding in the coordination of meetings and events.
- Collaborating with other departments to guarantee a seamless workflow.
5. Cash and Billing Handling (if required)
- Overseeing the billing and invoicing processes.
- Maintaining financial records and processing payments.
Requirements:
In Dubai, front office assistant positions typically necessitate a combination of professional traits, qualifications, and abilities to guarantee efficient operations and effective customer service. The following are the primary prerequisites:
1. Educational Background
- High school diploma or equivalent (certain employers may favor candidates with a diploma in Hospitality Management or a related discipline).
2. Work Experience
- It is frequently advantageous to possess 1-2 years of experience in a comparable position, such as a customer service representative, front desk officer, or receptionist.
3. Language Skills
- Proficiency in English, both written and spoken, is essential.
- Due to Dubai’s multicultural atmosphere, proficiency in additional languages (e.g., Arabic, Hindi, or French) is advantageous.
4. Technical Skills
- Expertise in the Microsoft Office Suite, including Outlook, Word, and Excel.
- Experience with hotel/property administration systems (e.g., Opera, Fidelio) is required for candidates in the hospitality industry.
5. Customer Service Skills
- Proficient in communication and interpersonal abilities.
- Capacity to professionally address visitor inquiries and complaints.
Benefits of Front Office Assistant Jobs in Dubai:
- CompetitiveSalaries: Front office assistant positions in Dubai offer competitive salaries, often supplemented by performance incentives and tips.
- Tax-Free Income: Dubai’s tax-free salary structure enables employees to retain their entire earnings without incurring income tax deductions.
- Career Development Opportunities: Numerous organizations in Dubai offer training and development programs that facilitate the advancement to positions such as Administrative Supervisor or Front Office Manager.
- Experience in a Multinational Environment: Develop cross-cultural communication skills by collaborating with a variety of teams and interacting with consumers from various countries.
- Accommodation and Transportation Benefits: Numerous employers in Dubai offer lodging and transportation allowances that are either free or subsidized, thereby reducing living expenses.
- Job Security: The hospitality and corporate sectors in Dubai are flourishing, ensuring a consistent demand for front office personnel.
- Employee Benefits: Access to benefits such as health insurance, annual leave, and end-of-service gratuity, as per UAE labor laws.
- Networking Opportunities: Front office positions provide consistent opportunities for interaction with business professionals, executives, and clients, thereby broadening one’s professional network.
- Skill Development: Improve communication, multitasking, problem-solving, and customer service skills, which are applicable across various industries.
- Work in Luxurious Environments: A professional and refined work environment is provided by numerous front office assistant positions in high-end hotels, resorts, or prestigious corporate offices.
- Work-Life Balance: Structured working hours, depending on the organization, help to maintain a healthy balance between work and personal life.
- Travel Benefits: Front office assistants may qualify for discounts on hotel accommodations, dining, and travel when they are employed in the hospitality sector.
- Cultural Exposure: Acquire knowledge of and adjust to the diverse cultural and professional milieu of Dubai, which is a fusion of tradition and contemporary influences.
- Residency Opportunities: Expatriates may obtain visa sponsorship and residency in Dubai through long-term employment, which provides them with a sense of security.
- Global Career Advantage: Your resume will be enhanced by your experience in Dubai’s dynamic work environment, which may lead to future opportunities in other global markets.
Conclusion:
Front office assistant positions in Dubai provide exceptional career prospects in a dynamic, multicultural setting. In order to effectively oversee front desk operations, these positions necessitate a blend of administrative capabilities, communication skills, and customer service expertise. These positions are well-suited to candidates who possess a professional demeanor, language proficiency, and relevant experience.
Front office assistant positions are in high demand in Dubai, due to the city’s flourishing hospitality, tourism, and corporate sectors. These positions offer the opportunity to develop professionally while interacting with a variety of clients and industries. In order to succeed in these positions, applicants should emphasize their technical proficiency, interpersonal skills, and capacity to operate in a fast-paced environment.
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Frequently Asked Questions:
What does a front office assistant do in Dubai?
A front office assistant manages administrative tasks at the reception area, such as greeting guests, answering phone calls, handling correspondence, scheduling appointments, and providing customer service.
Are front office assistant jobs available for foreigners in Dubai?
Yes, many companies in Dubai hire foreigners for front office assistant roles, particularly in sectors like hospitality, real estate, healthcare, and corporate offices.
What qualifications are required for front office assistant jobs in Dubai?
A high school diploma is typically required, though a degree in administration, hospitality, or a related field can be an advantage. Proficiency in English and computer skills are often essential.