Control Room Operator Jobs in UK 2025 – Hiring in Top Companies

In Leeds (LS1 5AT), UK, Mitie, a prominent facilities management company in the United Kingdom, is currently seeking a Control Room Operator. This permanent position entails the oversight of security systems, the resolution of emergencies, and the maintenance of efficient operations in a fast-paced control room environment.
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Key Points:
- Employer: Mitie
- Location: LS1 5AT, United Kingdom
- Position: Control Room Operator (Urgent Hiring)
- Type: Permanent
- Vacancies: 1
- Salary: £10.00 – £20.00 per hour
- Experience Required: 1–2 years
- Education: General education required
Why Join Mitie?
Mitie provides a dynamic and supportive work environment, ongoing training, and the opportunity to contribute to one of the most dependable facility services teams in the United Kingdom.
Key Responsibilities:
System Monitoring:
- Monitor CCTV, access control, fire alarms, and other systems.
- Detect and respond to security breaches and incidents.
- Log events and maintain detailed reports.
Incident & Emergency Response:
- First point of contact for incidents.
- Coordinate with police, fire services, and internal teams.
- Follow emergency response protocols.
Communication & Reporting:
- Maintain accurate and timely communication with all stakeholders.
- Document all activities and incidents clearly and professionally.
Alarm Monitoring & Dispatch:
- Respond to intruder, fire, and panic/duress alarms.
- Dispatch security and mobile response teams as needed.
Compliance & Procedure:
- Follow company SOPs and legal regulations.
- Report any non-compliance or operational concerns.
Skills & Qualifications:
- A minimum of one to two years of experience in security monitoring or control rooms is recommended.
- A high level of attention to detail and the ability to multitask.
- Proficient in the operation of control room apparatus and computer systems.
- Under duress, an effective communicator.
- I am amenable to working weekends, public holidays, and night schedules.
- It is highly desirable to possess a SIA CCTV License or comparable certifications.
Benefits of Job:
- Attractive Salary and Overtime Opportunities: Control room operators in the United Kingdom are afforded competitive salaries, which are frequently supplemented by shift allowances, weekend premiums, and overtime pay. Overtime opportunities are also available.
- Role in Critical Operations of High Regard: This position is essential to the efficient operation of industries such as energy, transport, security, and emergency services, garnering you respect and recognition.
- Access to Advanced Technology: Control rooms in the United Kingdom are equipped with state-of-the-art monitoring and communication systems, which will enable you to gain valuable experience in contemporary, high-tech environments.
- Job Stability in Essential Sectors: Control room positions are integral to essential services, providing dependable employment and long-term security, regardless of whether they specialize in utilities, public transportation, or security.
- Structured Career Progression: Numerous employers in the United Kingdom offer explicit pathways for skill development and promotion, which enable employees to progress into supervisory or managerial positions over time.
- Comprehensive Training Programs: UK organizations frequently allocate resources to induction and ongoing training to guarantee that their personnel are adequately equipped, certified, and assured in their positions.
- Work Flexibility Based on Shift: Numerous control room positions provide adaptable shift schedules, which can assist in accommodating personal preferences and obligations, due to the 24/7 operations.
- Contribution to Public and Industrial Safety: Control room operators are essential in the prevention of accidents, the coordination of responses, and the response to emergencies, which makes their work both impactful and meaningful.
- Inclusive and Supportive Work Culture: The United Kingdom prioritizes workplace diversity and inclusivity, guaranteeing that all individuals are treated with respect and encouragement, irrespective of their background.
- Opportunity to Work in a Variety of Industries: Control room operators are required in sectors such as railways, airports, power plants, and CCTV monitoring, providing the opportunity to identify a niche that aligns with your interests.
- Practical Experience in Crisis Management: This position teaches you how to respond calmly and effectively during emergencies, thereby enhancing your leadership and decision-making abilities.
- High Demand for Skilled Operators: The United Kingdom is in constant need of trained professionals, as it maintains stringent operational safety and efficiency standards. This demand presents exceptional job opportunities.
- Robust Employee Benefits: Numerous organizations in the United Kingdom provide employees with additional benefits, including health insurance, paid holidays, pension plans, and wellness programs.
- Access to Industry Certifications: Working in the United Kingdom may provide you with the opportunity to acquire internationally recognized certifications that can enhance your credentials and future job prospects.
- Living in a Culturally Rich Country: In addition to the job itself, the United Kingdom provides the opportunity to reside in a country that is rich in history, culture, and global influence, which enhances the quality of your work-life balance.
How to Apply For Control Room Operator Jobs in UK?
Interested candidates may apply for the position of “Control Room Operator – Mitie, Leeds” by visiting Mitie’s Careers Page or seeking for the position on reputable UK job portals such as Indeed, Reed, or Totaljobs.
Frequently Asked Questions:
Are jobs for control room operators available in the UK?
Yes, control room operators are in demand across sectors like security, energy, transport, and emergency services in the UK.
What qualifications are needed for a control room operator job in the UK?
You typically need a high school diploma, excellent communication skills, basic computer knowledge, and, in some cases, SIA (Security Industry Authority) certification.
Where can I find control room operator jobs in the UK?
You can search on UK job portals like Indeed, Reed, and Totaljobs or directly on company career pages.