One of the major healthcare systems in the United Kingdom, NHS Greater Glasgow and Clyde employs approximately 40,000 personnel in a diverse array of clinical and non-clinical professions and positions. Our acute hospital, primary, community, and mental health care services are provided to a population exceeding 1.15 million. When our regional and national services are incorporated, the population expands to 2.2 million.
Check Also: Business Centre Assistant Jobs in Toronto – Apply Now
Details of Support Services Assistant Jobs in Scotland:
| Job Title: | Support Services Assistant Jobs in Scotland |
| Job Type: | Permanent |
| Company: | NHS Scotland |
| Salary: | £24,647 – £26,763 a year |
| Country: | Scotland |
Benefits of Support Services Assistant Jobs in Scotland:
- Stable Employment and Demand: Support services assistants are essential in numerous sectors, such as healthcare, education, government, and business, and they provide consistent demand and stable employment opportunities throughout Scotland.
- Skill Development: These positions contribute to the acquisition of valuable skills in communication, organization, administration, and customer service that are applicable to a variety of fields and positions.
- Career Growth Potential: Support services assistants have the potential to advance to positions with greater responsibilities, such as office coordinator, administrative assistant, or department supervisor, as they gain experience, thereby establishing a pathway for advancement.
- Work-Life Balance: A variety of support services assistant positions provide the flexibility to work part-time or on a flexible schedule, thereby facilitating a more harmonious work-life balance that accommodates a variety of personal schedules.
- Training and Development Opportunities: Employers frequently offer on-the-job training, seminars, and development programs to improve skills in areas such as IT, data management, and client interaction, thereby fostering personal and professional development.
- Collaborative Work Environment: These positions typically require the ability to work closely with teams from various departments, thereby cultivating a supportive and collaborative work environment.
- Direct Influence on Service Quality: Support services assistants are essential in guaranteeing the smooth administration of the organization and the positive experiences of both clients and staff. This can be a highly rewarding experience and provide a sense of purpose.
- Exposure to a Wide Range of Tasks: The responsibilities of a support services assistant are diverse and may include organizing files, managing supplies, supporting events, and responding to inquiries, which keep the work engaging and multifaceted.
- Networking Opportunities: Collaborating with a variety of departments and professionals offers the potential to establish a network that can be beneficial for future opportunities and career advancement.
- Access to Public Sector and Private Sector Jobs: These positions are available in both the public and private sectors of Scotland, providing a wide range of opportunities to identify a position that aligns with one’s interests.
- Potential for Additional Education Support: Certain employers provide educational support or sponsorship to their employees, enabling them to pursue supplementary qualifications that are pertinent to their position.
Note: (Please be advised that the remuneration is calculated on a pro-rata basis) for part-time hours.
Leverndale Hospital:
- 1x 7.9 hours
- 1x 9.9 hours
- 3 x 11.9 hours
- 2x 12.3 hours
- 1x 21.8 hours
Dykebar Hospital:
- 1x 12.9 hours
- 1x 14.9 hours
- 3x 19.8 hours
- 1x 24.7 hours
Barrhead Health Centre:
- 2x 21.8 hours
The Facilities Directorate provides a diverse array of services, including domestic cleaning, portering, and patient and retail catering, all of which are beneficial to the delivery of high-quality patient care. NHS Greater Glasgow and Clyde has intriguing opportunities for Support Service Assistants to join our facilities team at the Leverndale & Dykebar Hospital Campus.
Main Purpose:
The primary objective of the Support Service Assistant position is to:
- offer exceptional domestic and hospitality services
- guaranteeing the preservation of a safe and clean environment for patients, personnel, and visitors.
Please be advised that the health centers only provide a primary cleaning service and do not provide food preparation. In compliance with the NHS Scotland National Cleaning Specification and the Healthcare Acquired Infection (HAI_ Task Force Code of Practice), you will adhere to the established cleaning work schedules, methodologies, and procedures.
You are required to rotate through our wards, clinical areas, and all departments. Occasionally, you will be responsible for providing food and beverage service to patients in the wards, by Food Safety Regulations.
Duties:
Your responsibilities will encompass the following:
- Present an effective
- exceptional service to patients and personnel
- adhere to a specific work schedule that pertains to designated areas.
It is necessary for you to adopt a flexible approach to your daily regimen. The cleansing agents will be utilized safely and economically, adhering to the manufacturer’s recommended procedures. Mechanical cleansing and kitchen equipment will be implemented. You must notify the supervisor of the necessary work materials and verify the delivery of cleaning supplies and equipment.
You will be required to don protective clothing provided by the Department and complete all daily and weekly sign-off sheets for your work areas. We will provide all the requisite training to guarantee that your work environment is secure and that you are comfortable in your position.
Informal Contact:
Annette Gibson, the Integrated Services Manager, can be reached at 0141 211 6406 or via email at Annette.Gibson@ggc.scot.nhs.uk. The Candidate Information Packs contain information on how to contact the Recruitment Service.
NHS Greater Glasgow and Clyde welcomes applications from individuals from all backgrounds. We are pleased with the diverse workforce we have and strive to foster a culture of inclusion throughout the organization.
NHSGGC has committed to being a Forces Friendly Employer by joining the Armed Forces Covenant. We acknowledge military talents, experience, and qualifications throughout the recruitment and selection process, supporting applications from the entire Armed Forces Community.
NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week effective April 1, 2024, without any corresponding changes in compensation. Additionally, part-time employees will experience this reduction on a pro-rata basis. Consequently, this advertisement and any subsequent offer or contract of employment reflect the revised working hours.
However, not all service areas will be able to immediately implement the 37-hour working week on April 1, 2024, which may require you to work an additional 30 minutes per week for a temporary period. Until your service adjusts its rosters or working patterns to accommodate the new, reduced working week, you will receive compensation for this time. Please do not hesitate to reach out to the recruiting board with any questions or concerns.
Candidates are required to submit responses that are both genuine and original to all inquiries contained within the application form. We strongly discourage the use of automated tools, artificial intelligence (AI), or other third-party assistance to generate, draft, or substantially modify responses. By submitting your application, you attest that all responses are your own, reflect your knowledge, skills, and experience, and have not been solely produced or altered by AI or similar technologies.
If you don’t meet this requirement, we may withdraw your application from the application process. To resolve any issues with the application portal or log-in, please contact the Jobtrain support center initially.
How to Apply For Support Services Assistant Jobs in Scotland?
If you wish to enroll, please visit the link provided.
Frequently Asked Questions:
What are the main responsibilities of a Support Services Assistant in Scotland?
Support Services Assistants provide essential administrative and operational support. Responsibilities can include handling inquiries, maintaining records, assisting with scheduling, providing front-desk support, coordinating internal communications, and helping with daily office functions. They may also assist in preparing documents, organizing meetings, and supporting various departments.
What qualifications are required in Scotland for a Support Services Assistant role?
While many roles require only a secondary education or equivalent, some employers prefer candidates with an HNC/HND (Higher National Certificate or Diploma) in business, administration, or a related field. Proficiency in office software, such as Microsoft Office Suite, and strong communication skills are also beneficial.
Which skills are most important for a Support Services Assistant?
Employers look for excellent organizational skills, attention to detail, and strong customer service abilities. Communication, both written and verbal, is crucial, along with multitasking and time management. Basic IT skills and the ability to work well within a team are also valuable.
